Skills prošao kroz program CESO konsultacija

Skills Training Center prošao kroz CESO program konsultacija

CESO predstavlja neprofitnu kanadsku organizaciju  koja postoji od 1967. i sastoji se od preko 2.800 konsultanata volontera, koji žele svoje znanje da podele i na taj način pomognu kompanijama koje imaju potencijala, da unaprede svoje poslovanje i postanu još bolje. Kroz stručne savete, mentorstvo i prezentacije, konsultanti posećuju i aktivno rade sa klijentima. Ovaj proces treba da dovede do prenošenja iskustava i unapredjenja kvaliteta poslovanja klijenata.

Pored toga što smo imali prilike mnogo da naučimo, potrudili smo se da našim konsultantima borovak u Beogradu učinimo prijatnim i interesantnim.

Sa vrhunskim konsultantima, koji su svoje iskustvo i karijeru gradili svuda po svetu, radili smo na sledećim temama:

1. Strateškom planiranju
2. Radu sa malim i srednjim preduzećima
3. Unaprednjenju poslovanja uz primenu ISO standarda

Evo šta su konsultanti rekli o nama:

’’Skills has decided to assist SMEs to develop themselves and thereby take advantage of opportunities of this market. By helping SMEs, Skills could be making an important contribution to the Serbian economy’’

"In 2008 SKILLS and CESO entered into a partnership to enhance the already high client service standards of SKILLS in human resources training and to expand the range of services SKILLS can offer to the Serbian business community. Through a joint participatory institutional assessment, three specific areas were identified for capacity building technical assistance. CESO canvassed its roster of over 3,000 volunteer advisors to identify those with the specific specialized experience to help SKILLS build its capacity to contribute to Serbia's economic growth and job creation."
 

‘’At the conclusion of the assignment, the existing ISO 9001 Quality Management System is reviewed and the SKILLS Team is positioned to move forward with the upgrade of the QMS. With an upgraded QMS, Skills is better prepared to take advantage of the benefits that are associated with an efficient management system where Key Performance Indicators provide the main area for substantial benefits.
The experience of a 37nd CESO assignment dealing with quality improvement and the ISO 9001 standard was very satisfying, gratifying and positive’’